RightAnswers releases latest version of Unified Knowledge with several upgrades
Knowledge management and self-service solution provider RightAnswers has launched version 7 of its flagship Unified Knowledge Platform. This new version includes interface personalization, integration with existing social media outlets, social forums, interactive forums, guided search capabilities, and other new features.
RightAnswers, a provider of knowledge management products, has launched the latest version of its flagship product, Unified Knowledge Platform, with updates to include more personalization options, social forums, updated search, and integration with social media outlets.
Feature list:
- Intelligent Knowledge Builder
- RightAnswers Search Assist
- Single screen solution entry within Solution Manager
- Configurable roles in Solution Manager
- RightAnswers Collaborative Forum
- Step-through Diagnostic Tree solutions
- RightAnswers Support Forms
- Custom reporting and scheduling
